Core values

Our core values:

We work with integrity and are committed to ethical practice, respect for our clients, sound project management and identifying real solutions to practical problems.

Collaboration and participation

We take an inclusive, participatory approach that brings clients and stakeholders together to achieve practical outcomes. We work sensitively and respectfully with Aboriginal and Torres Strait Islander peoples and cultures.


We focus on clearly defined outcomes and the benefits the project will deliver.


We help our clients with practical tools to achieve quality improvements and more effective services. Through our research, or by facilitating your team planning, we help you to develop flexible strategies with measurable outcomes.


We respect our clients’ confidentiality and apply strict protocols in all our research practice, including protection of individuals’ privacy and confidential management of all research data.