Client: Barnardos Australia (Wollongong) and The Drug and Alcohol Multicultural Education Centre (DAMEC).
Location/s: Wollongong
Facilitated a review and analysis of all services offered by Barnardos, Wollongong, to test their effectiveness in reaching and meeting the needs of Culturally and Linguistically Diverse (CALD) communities. The outcome of the project was a plan for strategic improvement of services in respect of CALD clients, and the documentation of a Cultural Competency Review…
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Client: Hornsby Council (with Albany Consulting)
Location/s: Hornsby
This project reviewed the operations of the Planning Division, reviewed customer service and satisfaction, and developed service standards and performance indicators. Interviews and focus groups were held with staff and a full range of Council’s clients [residents, developers and applicants].
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Client: Indigenous Land Corporation
Location/s: Wauchope
Through a series of site visits and workshops, assisted this community organisation to identify stakeholders, facilitated development of a strategic property management plan to meet ILC requirements and coached corporation members in their obligations and responsibilities as board members and in regard to financial procedures. Bindi-Aliera were seeking funding and partnerships with government bodies to…
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Client: The Albany Consulting Group for The Fred Hollows Foundation
Location/s: Sydney
Assisted in the design and facilitation of a two-day strategic planning retreat with the board and senior staff of The Fred Hollows Foundation and subsequent board strategic planning development. This project required quickly coming to an understanding of the programs and operations of the Foundation and the complex issues affecting its future.
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Client: Environment ACT
Location/s: Canberra
Comprehensive evaluation and review of the heritage function of Environment ACT, including legislative and grants program reviews, jointly with Fathom Consulting
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